Privacy Policy for Evermark Global.

Evermark Global respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, protect and otherwise process personal information when you visit our website, communicate with us, request our services, submit an enquiry, apply for employment, or otherwise interact with Evermark Global.

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Evermark Global

Evermark Global is a Saudi Arabia-based business providing services and solutions including freight forwarding, logistics, customs clearance, transportation, procurement, import and export, and international trade.

For the purposes of applicable data protection laws, Evermark Global acts as the entity responsible for personal information processed in connection with our website and business activities, where applicable.

2. Personal Information We Collect

Depending on your interaction with us, we may collect the following categories of personal information:

• Full name
• Company name and job title
• Business email address
• Telephone or mobile number
• Business address
• Country and location
• Information submitted through enquiry, quotation or contact forms
• Shipment and logistics information
• Origin and destination details
• Cargo, customs and documentation information
• Information relating to suppliers, customers and business partners
• Information provided in employment or recruitment applications
• Communications and correspondence with Evermark Global
• Website usage, device and browser information
• IP address and technical information
• Cookie and analytics information
• Any other information you voluntarily provide to us

We request only information that is reasonably necessary for the relevant purpose.

3. How We Collect Personal Information

We may collect personal information:

• Directly from you through our website, email, telephone or other communications;
• When you request a quotation or our services;
• When you enter into or discuss a business relationship with us;
• When you provide shipment, customs, import or export information;
• When you communicate with our employees or representatives;
• When you submit an employment application;
• Through cookies and similar technologies when you use our website; and
• From third parties where permitted by applicable law and where reasonably necessary to provide our services.

4. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

• Respond to enquiries and requests;
• Prepare quotations and commercial proposals;
• Provide freight forwarding, logistics, customs clearance, transportation and related services;
• Coordinate shipments and supply-chain activities;
• Process import and export transactions;
• Coordinate with carriers, shipping lines, airlines, transporters, customs brokers, agents, ports, airports and other service providers;
• Meet customs, regulatory and governmental requirements;
• Manage customer, supplier and business relationships;
• Process payments, invoices and other financial transactions;
• Communicate with customers and business partners;
• Provide customer support;
• Improve our website, services and customer experience;
• Conduct business analysis and operational planning;
• Protect our systems, business and users against fraud, misuse or unauthorized activity;
• Manage recruitment and employment applications;
• Send business or marketing communications where permitted by applicable law;
• Comply with legal, regulatory or governmental requirements; and
• Fulfil other purposes communicated to you at the time your information is collected.

5. Legal Basis for Processing

We process personal information in accordance with applicable laws and regulations, including the applicable provisions of the Saudi Arabian Personal Data Protection Law ("PDPL").

Depending on the circumstances, processing may be undertaken where it is necessary to:

• Fulfil a contract or take steps at your request before entering into a contract;
• Comply with a legal or regulatory obligation;
• Fulfil a legitimate and lawful business purpose;
• Protect rights, property or other legitimate interests;
• Provide a service requested by you; or
• Obtain and rely on your consent where consent is required.

Where consent is the applicable basis for processing, you may withdraw your consent in accordance with applicable law.

6. Sharing and Disclosure of Personal Information

We may disclose or share personal information where reasonably necessary to provide our services, operate our business, or comply with applicable law.

Depending on the nature of the service, recipients may include:

• Shipping lines and carriers;
• Airlines;
• Freight forwarders and logistics partners;
• Transport and trucking companies;
• Customs brokers and clearance agents;
• Ports, airports and terminal operators;
• Government and regulatory authorities;
• Insurance companies and service providers;
• Warehousing and fulfillment providers;
• Technology, software and cloud service providers;
• Payment processors and financial institutions;
• Professional advisers, auditors and legal advisers;
• Business partners and agents; and
• Other third parties where disclosure is necessary for the performance of our services or permitted by applicable law.

We seek to ensure that personal information is shared only to the extent reasonably necessary for the relevant purpose.

7. International Transfers

Due to the international nature of our logistics, freight forwarding, procurement and trading activities, personal information may need to be processed or transferred to service providers, agents, carriers, business partners or other recipients located outside the Kingdom of Saudi Arabia.

Where personal information is transferred outside the Kingdom, Evermark Global will take appropriate measures and comply with applicable requirements relating to international transfers and protection of personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our services, maintain business and financial records, resolve disputes, enforce agreements, meet contractual requirements, and comply with applicable legal and regulatory obligations.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal and regulatory requirements.

9. Data Security

Evermark Global takes reasonable organizational, administrative and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse or destruction.

However, no electronic transmission, storage system or website can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable website functionality, understand website usage, improve performance and enhance user experience.

Cookies may collect information such as browser type, device information, pages visited, approximate location, session information and website usage patterns.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

Additional information may be provided in our Cookie Policy.

11. Marketing Communications

Where permitted by applicable law, Evermark Global may send you business updates, service information, industry communications or marketing materials.

You may opt out of receiving marketing communications by following the unsubscribe instructions included in the relevant communication or by contacting us directly.

12. Your Rights

Subject to applicable laws and regulations, you may have certain rights regarding your personal information, including rights relating to:

• Being informed about the processing of your personal information;
• Accessing your personal information;
• Requesting correction or updating of inaccurate personal information;
• Requesting deletion or destruction where legally applicable;
• Requesting restriction of certain processing where applicable;
• Exercising rights relating to consent where consent is the applicable basis; and
• Submitting a complaint or inquiry concerning the processing of your personal information.

Requests should be submitted using the contact details provided below. We may need to verify your identity before processing certain requests.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Evermark Global is not responsible for the privacy practices, security, content or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Children's Privacy

Our website and services are intended primarily for businesses and adults. We do not knowingly seek to collect personal information from children except where permitted and required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or data-processing practices.

The updated version will be published on our website with the revised "Last Updated" date.

16. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the processing of your personal information, please contact us:

Evermark Global
Kingdom of Saudi Arabia
Email: [info@evermark-global.com]
Website: [www.evermark-global.com]

We will review and respond to privacy-related requests in accordance with applicable laws and regulations.

© Evermark Global. All Rights Reserved.